Terms & Conditions
1. Introduction
Welcome to GroHigh Institute, a premier coaching center for JEE and NEET aspirants. By enrolling in our programs, students and parents/guardians agree to abide by the terms and conditions outlined below. These terms are designed to ensure a smooth and effective learning experience for all students.
2. Admission Policy
2.1 Eligibility Criteria
-
Students enrolling in JEE coaching must have completed or be pursuing their Class 10th or 12th education.
-
Students enrolling in NEET coaching must have completed or be pursuing their Class 12th education with PCB (Physics, Chemistry, and Biology).
-
Students must provide accurate personal and academic details during the registration process. Any falsified information may result in disqualification from the course.
2.2 Admission Process
-
Admission is based on merit, direct registration, or scholarship tests conducted by the institute.
-
The institute reserves the right to accept or reject any admission application without providing a reason.
3. Fee Structure & Payment Terms
3.1 Fee Payment
-
Students are required to pay the course fees as per the structure mentioned during enrollment.
-
Fees can be paid in full or in installments, as per the institute’s payment policy.
-
All payments must be made through authorized channels such as bank transfers, UPI, or cash deposits at the institute.
3.2 Refund Policy
-
Fees once paid are non-refundable and non-transferable under any circumstances.
-
Refunds will not be granted for voluntary withdrawal from the course.
-
In case of medical emergencies, the institute may consider partial refunds at its discretion upon submission of valid documents.
3.3 Late Payment & Penalties
-
A late fee will be charged for any delayed installment payments.
-
Continued failure to pay fees may lead to suspension or termination from the program.
4. Code of Conduct
4.1 General Discipline
-
Students are expected to maintain discipline, punctuality, and sincerity during all classes, tests, and institute activities.
-
Any misconduct, inappropriate behavior, or violation of institute rules will result in disciplinary action, including suspension or expulsion.
-
Use of mobile phones during class sessions is strictly prohibited.
4.2 Attendance Policy
-
Students must maintain at least 75% attendance in all classes and tests.
-
Frequent absenteeism without prior approval may lead to cancellation of enrollment.
-
In case of illness, students must submit a medical certificate to be excused from attendance requirements.
4.3 Use of Study Material
-
All study materials, books, and resources provided by GroHigh Institute are for personal use only.
-
Any reproduction, distribution, or resale of these materials is strictly prohibited.
5. Academic Policies
5.1 Test Series & Evaluations
-
Students must appear for all scheduled mock tests and practice exams to track their progress.
-
Missing multiple tests without valid reasons may impact the student’s eligibility for scholarship or advanced training programs.
5.2 Performance Monitoring
-
The institute reserves the right to reassign students to different batches based on academic performance.
-
Parents will receive periodic updates on their child’s progress via meetings, reports, or online portals.
5.3 Doubt Clearing Sessions
-
Special doubt-clearing sessions are available for all students. Students must schedule these sessions in advance with faculty members.
6. Scholarships & Rewards
6.1 Merit-Based Scholarships
-
The institute provides merit-based scholarships for outstanding students in scholarship tests or performance-based assessments.
-
Scholarships are applicable only for specific periods and are subject to renewal based on academic performance.
6.2 Conditions for Retaining Scholarships
-
To continue receiving scholarship benefits, students must maintain a high level of academic performance and attendance.
-
Any misconduct or disciplinary issues may lead to the cancellation of scholarship benefits.
7. Infrastructure & Facilities Usage
7.1 Classroom & Library
-
Students must maintain decorum inside classrooms and library premises.
-
Any damage to institute property will be charged to the responsible student.
7.2 Digital Learning & Online Classes
-
Online classes and e-learning materials provided by the institute are strictly for enrolled students only.
-
Sharing login credentials or course access with non-enrolled individuals is prohibited.
8. Safety & Security Policies
8.1 Anti-Ragging Policy
-
GroHigh Institute follows a zero-tolerance policy towards ragging, bullying, or harassment of any kind.
-
Any complaints of misconduct will be investigated, and strict disciplinary action will be taken.
8.2 Health & Emergency Measures
-
The institute has basic first aid facilities in case of medical emergencies.
-
Students with medical conditions must inform the institute at the time of admission and carry necessary medications.
9. Termination & Expulsion Policy
9.1 Grounds for Expulsion
-
Engaging in malpractice, cheating in tests, or unethical behavior.
-
Repeated absenteeism without valid reasons.
-
Violation of institute rules, including unauthorized recording or sharing of class materials.
-
Non-payment of fees despite repeated reminders.
10. Intellectual Property Rights
-
All course materials, test papers, and online resources are the exclusive property of GroHigh Institute.
-
Unauthorized copying, distribution, or commercial use of these materials is strictly prohibited.
11. Grievance Redressal System
-
Students or parents with concerns or complaints can approach the Grievance Committee.
-
Complaints must be submitted in writing or via email for resolution within a specified timeframe.
12. Privacy Policy
-
The institute ensures confidentiality of student records and personal information.
-
Any data collected during admission or academic sessions will only be used for official purposes.
13. Amendments to Terms & Conditions
-
GroHigh Institute reserves the right to modify, update, or amend these terms and conditions at any time.
-
Students and parents will be notified of any major policy changes.
14. Governing Law & Jurisdiction
-
These terms and conditions are governed by the laws of India.
-
Any disputes arising out of these terms shall be subject to the jurisdiction of the courts in [City Name].
By enrolling at GroHigh Institute, students and parents acknowledge that they have read, understood, and agreed to abide by these terms and conditions.
For any clarifications, please contact us at:
📧 Email: official.grohigh@gmail.com
📞 Phone: 9031035791